Military Veteran Help — Privacy Choices

Use Profile to update private profile and onboarding choices. These edits stay on the device unless you have explicitly enabled eligible Help+ sync.

In Profile → Account & Sync, choose whether to enable private cloud sync, sync now, pause sync, retry a failure, or review preserved conflicts. Pausing sync does not delete local or cloud data.

Evidence Documents lets you import, preview, rename, categorize, download, retry, remove, and choose offline availability for eligible files. Removing a synced file deletes its active cloud object through the protected sync flow.

You can edit your pseudonymous Community display profile; create, edit, or delete eligible posts and comments; react, bookmark, follow, and unfollow; and accept updated rules. Private app profile data is separate from Community identity.

Report unsafe posts, comments, or profiles in the app. Reporting hides the target for you and submits it privately for moderator review. Block prevents both members from seeing each other's Community content; Mute hides that member's content from you. Safety & Rules lets you manage lists and submit an appeal.

Community reply, reaction, follow, and moderation updates appear inside the app. You can mark them read. Community does not currently register remote push notifications.

Change reminder preferences in the app and notification permission in iOS Settings → Notifications → Military Veteran Help. Reminder schedules are local to the device.

Profile → Data & privacy can export supported local records and clear selected activity such as search or reading history. Export files remain in the app sandbox until you share or delete them.

A full local reset removes on-device records, evidence downloads, reminder requests, cache, and sync state. It does not delete the cloud account, Community account data, or Apple subscription.

Account & Sync includes Restore Purchases and Manage Apple Subscription. Apple controls cancellation, refunds, localized price, and trial eligibility.

Use Profile → Account & Sync → Delete account for permanent cloud, Community, and device cleanup after recent reauthentication. Account deletion does not cancel Apple billing. See Delete Account.

For access, correction, deletion, or other privacy questions about hosted data, email team@getbananaapps.com from the account address when possible. Never send passwords, MFA codes, recovery codes, claim numbers, medical records, evidence files, or payment details.

The app does not use advertising or cross-app tracking. There is no advertising opt-out because advertising is not present. Sanitized Sentry diagnostics are sent only if a later build is configured for them; user content and identifiers are excluded.

Visits to getbananaapps.com are separate from app data. See the Website Privacy Policy and Cookie Policy.