RetroLens Terms and Conditions

You must be at least 13 years old and meet any higher minimum age that applies where you live. If you are below the age of legal adulthood, you must have permission from your parent or legal guardian to use RetroLens and agree to these Terms. G7X AI Look is available only to users aged 17 and older, with parental or guardian permission if under 18.

Only use the services if you can lawfully enter into this agreement or have the required permission. An app store age rating does not replace these eligibility rules. If you do not agree to these Terms, do not use RetroLens. You may stop using the app at any time; cancellation of a store subscription and deletion of an account are separate actions explained below.

These Terms apply to your use of RetroLens. The Privacy Policy explains how personal information is handled, and the purchase screen and store confirmation describe a particular paid offer. Read those documents together. Agreeing to these Terms does not replace a device permission or separate consent required by law, and no part of the agreement overrides a consumer protection that must apply to you.

If a parent or guardian gives permission, that permission should cover the features the younger person intends to use and any applicable purchase conditions. Permission to use the app does not establish permission to publish another person's photo or sensitive information. Eligibility, the rights in submitted content, and authorization of a store purchase are separate matters, each subject to the relevant law and the conditions explained here.

Some features require an account. Provide accurate information, keep your sign-in details secure, and use only an account you are authorized to access. Protect the device, email account, and sign-in account you use with RetroLens. Do not impersonate someone else, use another person's credentials without permission, or give unauthorized people access to your account.

Tell us if you believe someone has accessed your account without permission or if you discover a security issue affecting it. We may need to verify that an account belongs to you before assisting with access, changes, or deletion. Availability of a particular sign-in method depends on the app and the relevant sign-in provider. We cannot recover access to an external account on that provider's behalf.

Your RetroLens account and the store account used for a purchase are different accounts. Confirm that you are using the intended RetroLens sign-in before saving content or asking for purchase assistance. Signing in with another identity does not mean existing photos, friendships, or purchases have automatically moved to that identity. Contact us about an account mismatch rather than sharing passwords or assuming a new account will recover an old one.

For account help, describe the sign-in method used and the problem you see. We may be able to investigate your RetroLens account while an external provider handles a separate problem with its own account. Keep account recovery information reasonably current and review the account shown before requesting deletion. Acting on the wrong account can affect different photos and relationships from the ones you intended to change.

On a shared device, consider who can use the account that is currently signed in and see photos already saved to that device. Passing a device to another person does not automatically select a different RetroLens account. Review the intended account before making account-specific changes, and review device-held or exported photos separately from the app's cloud-account controls.

Subject to these Terms and applicable store terms, we give you permission to use RetroLens for your personal use through its intended features. This permission depends on complying with these Terms and any purchase or access conditions shown for the feature you select. A subscription, credit purchase, or account does not transfer ownership of the app to you.

The app's software, design, branding, and materials supplied by us remain the property of Banana Apps or our licensors. Your rights in your own photos and other content are described below. Do not copy or redistribute our software or branding, interfere with the service, or circumvent restrictions, except where applicable law gives you a right that these Terms cannot limit.

This permission concerns use of the app itself. It does not transfer another user's content rights to you or decide what rights you already hold in a photo you created. If a photo contains someone else's artwork, likeness, or private information, your use of the app does not remove any permission that may be needed to use that material.

Access to a feature means you can use it within the agreement and the conditions shown for that feature. A technical ability to view or copy material does not by itself establish a legal right to reuse it. For example, being able to view a friend's image does not grant you the friend's copyright, and seeing the RetroLens name on a shared image does not authorize use of our branding for an unrelated product.

You keep the rights you hold in the photos, profile information, captions, notes, messages, comments, and other content you provide. You give us limited, non-exclusive permission to host, store, reproduce, display, transmit, and process that content as needed to provide the features you choose, protect the service and its users, and meet legal obligations. For example, sharing a photo with friends requires us to make it available to those friends.

This permission does not transfer ownership of your content to us or authorize us to use your private photos in advertising without your permission. Processing and retention remain subject to the Privacy Policy, including its deletion exceptions. You are responsible for having the rights and permissions needed to upload, edit, send, or share content, including permission from people shown in a photo where required by law.

Respect other people's privacy, copyright, likeness, and other rights. Receiving a photo or message through RetroLens does not give you unrestricted permission to publish it elsewhere. Do not upload confidential or sensitive information unless you have the necessary authority and understand the processing and audience involved.

You decide what to submit and which available feature to use. The permission you give us is limited by those choices and the service, safety, and legal purposes above. Removing content or ending an account affects future availability according to the Privacy Policy; it does not undo delivery to recipients or eliminate lawful retention. We do not claim ownership of your original photo because you stored it, sent it to friends, or requested an edit.

Permission can depend on context. Someone who agrees to be photographed may not have agreed to public reposting, an AI edit, or disclosure of information visible in the background. Consider the intended use before submitting or sharing. If you receive a concern from a person shown in your content or a rights holder, consider the available content controls and any legal obligations that apply. You can also email us about a rights concern involving the service.

RetroLens offers different audiences for different content. Your profile can be discovered by signed-in users. Circle posts and direct messages are intended for accepted friends, while cloud-backed private memories are for your account. Existing shared collections may remain readable by their members. The Privacy Policy explains the limits of these settings, including public avatars and older media links.

Choose your audience carefully. Someone who can view content may save it, take a screenshot or recording, or share it outside RetroLens. Removing a friend, blocking someone, deleting a post, or deleting an account cannot recall copies they already obtained. Private sharing is not a promise of absolute confidentiality, and messages are not represented as end-to-end encrypted. Keep independent copies of photos that matter to you.

A change in how you use a photo can change its audience. Keeping a private memory does not authorize a friend to see that memory, but posting or sending a copy intentionally makes that copy available through the selected feature. Likewise, exporting a photo to your device or another app creates a copy that RetroLens cannot control. Review the destination before confirming a share.

Consider everything visible in the content and accompanying text, including background details that could identify a home, workplace, document, or another person. A familiar audience can still include people with different expectations about saving and reposting. If you need another person's agreement to keep something confidential, do not assume that using a friends-only feature creates that agreement or gives you control over the recipient's independent copies.

An item saved inside the app remains subject to the original content's availability and access conditions. Use a lawful independent copy when you need your own lasting record; saving an item does not transfer the creator's ownership rights.

Accepting a friend request can make earlier Circle posts available to that friend as well as posts you share afterward. Consider the content already associated with your account when changing your friends. The intended audience for a post can change with the current friendship; it is not necessarily limited to the people who were friends when the photo was first posted.

Removing a friendship or blocking an account can also make an existing direct-message conversation unavailable through the app. That change in access does not itself erase the conversation records. Account deletion and applicable privacy requests have the separate effects described below and in the Privacy Policy. If you need to address retained information as well as future contact, identify both concerns when asking for help.

Use RetroLens lawfully and treat other people respectfully. The same standards apply to profiles, photos, messages, comments, invitations, and AI submissions. You must not:

• Post or send illegal content, threats, harassment, hate, exploitation of minors, or non-consensual intimate images.
• Impersonate another person, deceive people about your identity, infringe rights, or disclose another person's private information without authority.
• Send spam, distribute malicious software, access another person's account, or attempt to compromise the app, its users, or its security.
• Bypass purchase requirements, credit limits, access controls, or safety restrictions, or automate activity in a way that disrupts the service.

You can block or report users through the app, or email us about a concern. Include enough context to identify the issue without sending unnecessary sensitive information. We may remove content or restrict access for misuse, security, or legal reasons. Reporting does not guarantee a particular response or outcome. Contact us if you believe a restriction was made in error.

For a report requiring more detail, tell us the relevant username, where the issue appeared, approximately when it happened, and why you believe it violates these Terms or your rights. If the issue concerns your own work or identity, explain your connection to it. Do not redistribute harmful material to demonstrate a concern or include unrelated private conversations. In-app user reports may need additional context by email to identify a particular photo, comment, or message.

A report can raise a safety or rights issue even if the content was initially shared with a limited audience. Tell us what assistance you are requesting, such as review of an account or content concern, and distinguish it from an account-deletion or purchase request. Blocking, reporting, and removing content have different effects; none of those actions guarantees removal of an independent copy outside RetroLens.

G7X AI Look is optional. When you choose a photo and request processing, the selected image and editing instructions are sent to OpenAI to produce an edited result. Do not submit an image unless you have the right to share it for that purpose. The Privacy Policy explains the information involved, provider processing, and retention limits. You can use other available RetroLens features without requesting an AI edit.

AI results can be inaccurate, unexpected, incomplete, or similar to results produced for other people. They may change faces, details, text, backgrounds, or other parts of an image. Review a result before saving, posting, or relying on it, and do not present an altered image in a misleading or unlawful way. We do not guarantee a specific appearance, unique output, or that every result can be used without considering other people's rights.

Processing can be refused, interrupted, or unavailable because of safety rules, capacity, connectivity, or technical problems. Available allowances, credit costs, and purchase conditions are shown in the app or store offer. An AI request does not guarantee a particular creative result. Statutory rights and applicable store remedies remain available.

An edited photo is a creative output, not a verification that a person, scene, or event appeared that way. You remain responsible for the context in which you share it and for obtaining any permission needed from the people depicted. An output resembling your original does not establish that all details were preserved. If a result is unsuitable, do not share it simply because processing completed; contact us about a technical or credit problem when relevant.

A successful edit means a result was returned; your assessment of its suitability remains important. Review both the subject and background, particularly where a changed detail could mislead someone or affect a person's reputation. An AI output does not settle a copyright, authenticity, or privacy question. The rights and acceptable-use rules for ordinary photos continue to apply when the image has been edited or generated in part by AI.

RetroLens may offer Pro access through a subscription. The offer shown before you purchase explains its price, billing period, included benefits, and any trial or promotional terms. Review that offer and the store's confirmation carefully; these Terms do not promise that a particular price, trial, or promotion is always available. Taxes, currency, and payment processing follow the relevant store's rules.

Subscriptions renew automatically unless you cancel through the store. For Apple subscriptions, cancel at least 24 hours before the current billing period ends to avoid the next renewal charge; Apple may charge for renewal within the 24 hours before the next period starts. If an offer includes a trial, cancel at least 24 hours before the trial ends if you do not want it to renew. The offer, Apple confirmation, and applicable regional store rules govern the actual billing terms.

On an iPhone, manage or cancel a subscription in Settings by opening your Apple account, choosing Subscriptions, and selecting RetroLens. Check the cancellation or expiration status shown by Apple. Deleting RetroLens, signing out, or deleting your RetroLens account does not cancel it. Cancellation generally prevents a future renewal; the store's terms and applicable law govern the remaining paid period, refunds, and any withdrawal rights.

Access depends on a valid entitlement and the account associated with the purchase. Use the restore option where available to recover a supported subscription purchase. When Pro access expires, some existing content may remain available in a limited read-only mode while creating, editing, sharing, or other paid actions are restricted. A past purchase does not guarantee that every feature will remain available indefinitely.

The amount shown at purchase applies to the offer you accept. A different person's offer, an earlier promotion, or a price displayed in another region may have different conditions. Any future price change remains subject to the store's notice, consent, and cancellation rules and applicable law. Review renewal notices and your store receipt rather than assuming that a promotion continues on the same terms.

Check both your renewal status and the period of access shown for the purchase. Canceling a future renewal and obtaining a refund for an earlier charge are different outcomes. A canceled subscription may continue to provide access for its remaining paid period under the store's rules. If you are unsure which store account was charged, consult the receipt and that account's subscription settings; a different RetroLens sign-in does not cancel the original store charge.

Restoration concerns a supported purchase benefit. It does not merge different RetroLens accounts, undo account or content deletion, or act as a backup of photos kept only on another device. If access is restored but a particular memory is missing, explain the content issue separately so it can be investigated in the correct account. A store confirmation of a purchase and the availability of a particular photo answer different questions.

Consumable AI credits are separate from a Pro subscription. Buying or restoring a subscription does not by itself restore consumed credits or recreate a previous credit balance. Any included allowance and separately purchased credits follow the conditions shown when offered. Do not assume that a subscription includes unlimited AI processing or that a promotional allowance is permanent.

Consumable purchases are not restored in the same way as subscriptions. Credits are used within the app and are subject to the applicable offer and legal rights. Account deletion may result in loss of unused credits. Before deleting an account, save content you want to keep and resolve any purchase or credit concern. Refund requests follow the store's process and applicable law; nothing here removes a mandatory right to a refund or other remedy.

If a purchase, restoration, or credit balance appears incorrect, email us with the relevant details so we can investigate. Do not send a full payment card number, password, or sign-in code. The store controls payment processing, and we cannot change its payment records or account decisions on its behalf.

Useful purchase-support details include the RetroLens account involved, the product shown on your receipt, the approximate purchase time, and what the app displayed. Remove unrelated personal information from a screenshot. A payment confirmation and an updated in-app balance are different parts of the purchase experience; if they disagree, preserve the receipt and ask for help before making another purchase solely to correct the discrepancy.

If a paid benefit is not supplied as required, you may have a right to correction, a refund, or another remedy under the applicable store terms or consumer law. Contacting support does not require you to give up those rights. Whether a refund is due depends on the relevant purchase and legal requirements; these Terms do not impose a blanket no-refund rule or promise a refund for every disliked creative result.

When raising a credit concern, distinguish a purchase that did not appear, a processing request that failed, and dissatisfaction with an image that was returned. Those situations may involve different records and remedies. Explain what the balance or message showed and the approximate time, without sending the source image unless it is needed for the issue. The purpose of the request is to resolve the actual discrepancy while preserving your applicable purchase and consumer rights.

Tell us whether you are requesting an investigation of the in-app credit balance, help using a purchased benefit, or information relevant to a store refund. Correcting an in-app balance and refunding money through the store are separate outcomes. An investigation of one does not establish that the other has occurred. Keep any relevant store or support confirmation so you can identify what has actually been resolved.

Sign-in providers, app stores, sharing destinations, and other external services may have their own terms and privacy policies. Your relationship with those services is governed by their applicable rules. When you export or share something through another app, that destination's handling of the content is outside RetroLens's audience controls.

Downloads from Apple are also subject to Apple's Standard End User License Agreement, where applicable. Your agreement for RetroLens is with Banana Apps. Store rules and mandatory consumer protections continue to apply to purchases, refunds, and use of the app.

An external service's action can affect your experience without changing these Terms. For example, a sign-in provider may restrict its account, a store may determine a refund request, or a sharing destination may apply its own audience settings. Our support can address the RetroLens part of the issue, but we cannot promise a decision or recovery controlled by another service. Your separate rights against that service remain subject to its terms and applicable law.

You may stop using RetroLens and may request account deletion through Settings or by emailing us. Uninstalling the app only removes the app from that device; it is not an account-deletion request. Signing out also does not erase your cloud content or cancel a subscription. Save any content you want to retain before requesting deletion.

Account deletion removes linked account information and media, entire direct-message conversations involving the account, and shared collections the account owns. This can remove other participants' messages in those conversations and affect other members' access to an owned collection. Unused credits may be lost, subject to applicable law. Recipient copies, content exported elsewhere, store transactions, and lawful retention have separate lifecycles, as explained in the Privacy Policy.

We may suspend or end access for violations of these Terms, security risks, or legal requirements. Any restriction remains subject to applicable notice, consumer, and paid-service rights. Provisions that need to continue after use ends, including ownership, lawful retention, and applicable liability limits, continue to the extent relevant.

If you cannot access Settings because sign-in or access is restricted, you can still email us about account deletion, privacy rights, or an account decision. Explain the account involved and the outcome you are requesting. Asking us to review a restriction, asking for deletion, and asking the store for a refund are distinct requests; tell us which issue needs attention so one is not mistaken for another.

Account closure can affect content involving other people as well as your own content. Before you proceed, consider shared collections you own and conversations you want to retain, and keep lawful independent copies where available. If you believe you requested deletion for the wrong account, contact us promptly. Recovery depends on what has already been removed and cannot be guaranteed. A request for help after deletion does not restore a subscription or recreate consumed credits by itself.

For a concern limited to one item, use the available control for that item or explain the specific content in your request. Deleting your own post can also remove comments, reactions, and saved references attached to it, including interactions made by other people. Deleting a private memory affects that stored memory; a separately shared or exported copy has its own lifecycle. Choose the action that matches the information and outcome involved.

Features may vary with app version, device, connectivity, account status, and store availability. We may maintain, update, change, or discontinue features, with notice and remedies where required for paid services. Existing shared collections, for example, may remain readable even when new collection creation and invitations are no longer offered. A description of an existing feature is not a promise to add a future one.

We aim to keep RetroLens useful and reliable, but uninterrupted access, error-free processing, accurate results, and permanent storage are not guaranteed. Service interruptions, lost access, and technical failures can occur. Keep your app reasonably up to date and retain separate copies of important photos. These statements do not limit warranties or service standards that applicable law makes mandatory.

If something fails, check the visible account or content state before repeating an action and email us if the result remains unclear. A missing confirmation does not always establish whether a save, share, or purchase completed. We may need the time, feature, and error shown to investigate. We do not require a user to expose credentials or unrelated personal content as part of an ordinary support request.

A change to a feature can have different consequences for existing content and future actions. Continued access to an older item does not necessarily mean the app still offers the ability to create a similar item. Likewise, a temporary interruption does not by itself establish permanent loss. Any required remedy for a paid feature or failure is assessed under the relevant offer and law, alongside the availability limits explained here.

Content available through your cloud account and content kept only on a particular device can have different recovery possibilities. Before replacing or erasing a device, consider where important photos are actually held and whether you have an independent copy. The presence of a thumbnail or local photo record does not by itself establish that a usable original has been saved in the cloud or exported elsewhere.

To the extent permitted by law, we exclude liability for indirect or consequential losses arising from use of RetroLens and limit our total liability to the amounts you paid us in the twelve months before the event giving rise to the claim. The extent to which these limits apply depends on the law governing your situation.

These limits do not exclude or restrict liability for fraud, willful misconduct, gross negligence, injury that cannot lawfully be excluded, or any other liability that the law does not allow us to limit. They do not remove mandatory consumer, privacy, warranty, refund, or other statutory rights. If a term conflicts with a protection that must apply where you live, that protection takes precedence.

Consumer remedies can depend on the nature of a problem, the paid benefit involved, and your location. Where the law requires that a service meet particular standards or provides correction, refund, or another remedy, those requirements remain effective. The limitations above should therefore be read with the applicable exceptions, rather than as a statement that every kind of loss is excluded or that every complaint has the same remedy.

These Terms are governed by the laws of the State of Florida, without regard to conflict of law rules, except where mandatory law requires otherwise. If you live somewhere that gives you consumer protections that cannot be waived by contract, those protections remain available. Nothing in these Terms removes a right to bring a complaint to a regulator or use a remedy required by applicable law.

Questions about applicable law can depend on your residence, the transaction, and the issue involved. You may explain those circumstances when raising a concern so the relevant rights can be considered. Our reference to Florida law does not require you to abandon a local right that cannot lawfully be waived or to treat a support response as a final determination of your legal rights.

We may update these Terms to reflect changes in RetroLens, legal requirements, or the way the service is offered. We will provide notice of material changes through the app, this website, or other reasonable means where required. Any change takes effect subject to applicable notice and consent requirements. If you do not wish to accept an updated agreement, you can stop using the service and manage your account and subscriptions as described above.

The effective and last-updated dates identify this document's history. They do not remove notice requirements or make a new condition apply retroactively where the law does not allow it. You may keep a copy of the terms and purchase confirmation relevant to a transaction for your own records. When contacting us about a concern, identifying the feature, purchase, or version of the agreement involved can help explain the issue.

Email us with questions about these Terms, account issues, safety concerns, or a decision affecting your access. Banana Apps LLC is located in Florida, United States. A mailing address is available on request.

Contact email: team@getbananaapps.com.