Military Veteran Help — Terms of Use

By installing or using the app you agree to these Terms and the Privacy Policy. If you do not agree, do not use the app.

Military Veteran Help and Community are intended for adults age 18 or older. Community requires adult self-confirmation.

Banana Apps grants you a limited, personal, non-transferable, revocable license to use the app on Apple devices you own or control, subject to these Terms and Apple rules. You are responsible for your credentials and activity under your account.

Do not attempt to access another account, bypass authorization, scrape the service, evade a safety control, reverse engineer protected services, or interfere with the app or its infrastructure.

Military Veteran Help is not affiliated with, endorsed by, sponsored by, or operated by the U.S. Department of Veterans Affairs or any government agency.

Benefits explanations, claims tools, estimates, checklists, self-checks, transition tools, wellbeing tools, and resources are general educational or personal-reflection features. They are not VA determinations, legal advice, medical advice, diagnosis, treatment, financial advice, crisis care, or claim representation. Confirm material information with VA.gov, a VA-accredited representative, or a qualified professional.

Private question drafts, claims work, evidence documents, journals, wellbeing entries, medications, appointments, and support-plan data are never submitted to a public Community automatically. They stay on your device unless you explicitly enable eligible Help+ sync or deliberately export/share a file.

You are responsible for the accuracy of information you enter and for exports or files you choose to share outside the app.

Community is an adult, pseudonymous, text-only peer-discussion service. Posts and comments are user-generated content. Members are self-described. We do not verify military service, professional credentials, or the accuracy of member posts. Peer content is not VA, legal, medical, claims, financial, or crisis advice.

You keep responsibility for content you submit and grant Banana Apps LLC a limited license to host, display, process, copy, and moderate it only as needed to operate, secure, and improve Community. You may edit or delete eligible content in the app.

You must not use Community for:

• Threats, harassment, hateful or extremist content, or encouragement of harm
• Impersonation, scams, spam, financial solicitation, or dangerous misinformation
• Private contact details, claim numbers, medical records, evidence documents, credentials, or another person's private information
• Links, evasion of blocks/restrictions, or unlawful activity
• Claims that peer discussion is professional or official VA guidance

Members can report posts, comments, and profiles; block or mute members; manage safety lists; and appeal restrictions. We may hold, lock, remove, restore, restrict, or suspend content or accounts to enforce these Terms and protect members.

We do not promise continuous monitoring or immediate response. Community is not an emergency service. If anyone is in immediate danger, call 911. For the Veterans Crisis Line, dial 988 then press 1, text 838255, or use VeteransCrisisLine.net.

Help+ gates only private cloud sync and evidence backup; local features and Community remain free. Help+ may be offered monthly or annually, with a trial for eligible annual customers. Apple's purchase screen controls the exact localized price, billing period, trial eligibility, renewal, and offer terms.

Payment is charged to your Apple Account. The subscription renews automatically unless canceled through Apple before renewal. Restore Purchases uses Apple's records. Deleting your Military Veteran Help account does not cancel Apple billing. Refund requests are handled under Apple's rules.

You may delete your account in the app at Profile → Account & Sync → Delete account. Recent reauthentication is required. See Delete Account for scope, backup retention, and subscription limits.

The app, code, design, bundled content, and Banana Apps marks are owned by Banana Apps LLC or its licensors. The app may link to VA and other third-party sites; their content, availability, terms, and privacy practices are controlled by them.

We may update, suspend, or discontinue features; remove content; or restrict an account when reasonably needed for safety, security, law, provider requirements, or these Terms. We will preserve private local use where technically possible, but network features require available services and a valid account session.

The app is provided "as is" and "as available" without express warranties beyond those that cannot be excluded by law. To the maximum extent permitted by law, Banana Apps is not liable for indirect, incidental, special, consequential, or exemplary damages arising from use of the app. Rights that cannot legally be waived remain unaffected.

the laws of the State of Florida

Disputes will be handled in the state or federal courts with lawful jurisdiction in Florida unless consumer law requires otherwise.

Questions: team@getbananaapps.com. Do not include passwords, government identifiers, medical records, evidence files, or payment details.

Use of the iOS app is also subject to Apple's Licensed Application End User License Agreement and Apple Media Services Terms and Conditions.