Help

Support

If you need help with a Banana Apps product, reach us at [email protected]. We read every message.

What we help with

How we can help

01 — General

General support

For questions, feedback, app issues, or partnership and creator inquiries, email [email protected]. We read every message.

02 — Account

Account deletion help

You can delete your RetroLens account in the app: Settings → Account → Delete Account. If you need help, contact [email protected].

03 — Subscriptions

Subscription help

RetroLens subscriptions are managed through Apple. Deleting your RetroLens account or deleting the app does not cancel your Apple subscription. To cancel, use your Apple Account subscription settings.

04 — Privacy

Privacy & data requests

For privacy questions, account deletion issues, or data rights requests, contact [email protected] and include “Privacy Request” in the subject.

A small tip

For the fastest help, include the app name, your device type, and a short description of the issue.

Email support